Welcome to Prem-Lets

Here at Prem-Lets, we have a fresh and enthusiastic approach to property lettings that is built on solid foundations and professionalism, ensuring people want to and continue to deal with us. We feel this is proven as landlords and tenants alike return to us year in, year out, allowing us to build up a great personal and working relationship with them to ensure they get the best service and customer care from us. We’re also part of the Client Money Protection Scheme, giving you peace of mind that your money is safe with us.

With over four decades in the business, we are no strangers to the professional letting and student lettings market. We know Newcastle upon Tyne and its surrounding areas inside out, but have a special interest in the Heaton, Jesmond, and Sandyford areas due to these being very popular with both students and professionals. This kind of knowledge and experience means we are best placed to offer letting advice on what suits you and your budget, resulting in you finding a property you really want to be in.

We are a small team of friendly staff with a wealth of experience in the letting industry, we can help you find your new home.


Where is our office based?

Prem-Lets Letting Agents occupies an easily located office on 196 Heaton Rd, Heaton, overlooking the beautiful and ever popular Heaton Park. This high profile location combined with our large property window display means Prem-Lets will showcase your property with maximum impact due to the high volume of professional, student and general footfall in this area. This fantastic position for a letting agency is helped by being located a stone’s throw away from a school, popular local businesses and restaurants. This means we have literally hundreds of people drive and walk past the office every week ensuring a steady flow of potential tenants.

About Our Properties

Our reputation as a provider of good quality student and professional accommodation has gone from strength to strength, this has mainly developed quite simply from word of mouth, past and present tenants who have stayed with us.

Listening to our tenants and understanding their requirements, along with our dedication and can do approach is key to ensure we deliver the service you would come to expect. Great quality accommodation and friendly reliable service, ensures we give you a great student house experience, this is why our tenants recommend Prem-Lets every year.

No need to worry about repairs as we have our own 24hr maintenance team and because we own our properties there is no need to liaise with landlords, repairs can be attended to quickly and efficiently, you can call us day or night or by sending an email via our website.

We care about your experience with us and we want to assure you receive the very best level of service.


Looking for Shared Accommodation?

We have a wide range of properties with multiple rooms available, so if you’re on the lookout for an individual room visit our Shared Accommodation page where you’ll find everything we have available at the moment.


Here at Prem-Lets we fully understand the need to maximise revenue for your investment, so if you currently own or intend to purchase a property for rental in Newcastle or the surrounding areas, it would be worth you considering our professional property management service. We can manage your property for optimum performance and pride ourselves on ensuring a smooth running of tenancies whilst including unrivalled exposure across the North East. We consider this to be a unique service that you won’t find at your average letting agent.

Modern, contemporary and superbly furnished are words which have been said to describe our student properties. Properties include:

  • Wood Flooring
  • IKEA furniture
  • UPVC D/glazing & Gas Central Heating
  • Modern Kitchen and Bathrooms
  • 5 Lever BS Security Locks
  • Burglar Alarm
  • Leather Sofas

Our houses comply with the University Accreditation Scheme, HMO Licensing regulations and have the necessary Energy Performance Certificate, Electrical Certificate and CP12 Gas safety Certificates.

To make viewings easier and stress-free we can arrange to collect you and drive you around to the best properties in one of our people carriers, with viewing times which are flexible to suit you. This service is completely free and gives you the option of checking a number of our properties at one time.

We can find you the perfect student house, tell us your preferences and we will show you around the best student housing.

Responding to repairs quickly and efficiently is a priority to us, after making the report either by phone or by completing our own online maintenance form from our website. We aim to attend repairs within 24hrs with our own dedicated in house maintenance team. No need to wait for contractors. Have your issues dealt with ASAP.

Please check on our website for the latest house shares or call 0191 287 2888 for more information.

We offer flexible rent packages, for example utility bills, cleaning and television can all be included into your rent. This can be tailor made to make life easier for you and help to budget more easily and giving you more options to aid your budget management. There is a variety of ways to pay your rent, yearly, termly and monthly.

Looking to share a house with others, let us know your requirements and we can find the right house and the right tenants to share with.

We require a deposit which is the equivalent of one month’s rent. This is to cover any damage that could potentially occur during the tenancy.

Your deposit is registered and held in the Deposit Protection Service.

The DPS will send you an ID number of which you will be able to access their website to see your deposit registered.

When your tenancy ends, we will conduct a checkout inspection on the condition of the property and to assess the amount of deposit which will be returned. The deposit will then be returned to you directly from the DPS.

A Guarantor is normally required in the case of failure to pay rent; the guarantor will be able to pay the rent for you. The guarantor will have to fill in a form and supply Identification in the way of passport or driver’s license. A guarantor form can be downloaded from the link below.

Rent payments can be made by the following methods

  • Creating a Standing order for you or your guarantor. The standing order mandate can be downloaded from the link below.
  • Bank Account details can be provided to set up payments online, please ensure to add the property address and surname as reference in order for us to allocate the payment correctly.
  • Cash, Cheque, credit and debit card payments are all accepted.


Our Office

0191 2872888


Prem Lets Ltd
196 Heaton Road
Newcastle upon Tyne

Newcastlestudenthousing.co.uk - Our Student Site

Opening Hours

  • Monday9am - 6.30pm
  • Tuesday9am - 6.30pm
  • Wednesday9am - 6.30pm
  • Thursday9am - 6.30pm
  • Friday9am - 5.30pm
  • Saturday10am - 4pm