Report Maintenance

Report Maintenance

Here at Prem-Lets attending to repairs quickly and efficiently is high priority to us. You can report any faults you have either by phone or by completing the online maintenance form below.

It is our aim to attend to any repairs within 24hrs of contact, and with our own dedicated in house maintenance team there is no need to wait for contractors so things should be resolved as quickly as possible.

    Property Maintenance Request

    Is there a problem with your property you need us to sort out? Fill out the form below and we'll get back to you as soon as we can.

    To help us understand your request, please ensure you fill in the problem description field clearly and accurately.


    Our Office

    0191 2872888


    Prem Lets Ltd
    196 Heaton Road
    Newcastle upon Tyne
    NE6 5HP

    Newcastlestudenthousing.co.uk - Our Student Site

    Opening Hours

    • Monday9am - 6.30pm
    • Tuesday9am - 6.30pm
    • Wednesday9am - 6.30pm
    • Thursday9am - 6.30pm
    • Friday9am - 5.30pm
    • Saturday10am - 4pm